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| * Is The Earth Bazaar a wholesale or
retail company?
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| We like to think we are a little bit of
both.We offer great prices and variety to retail clients and we also offer
the best wholesale progam.Retail and wholesale clients can take advantage of
our great deals and easy to use ordering system. |
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| * Will I have to pay a large shipping and
handling fee each time I order? |
| The Earth Bazaar offers a flat rate
shipping option of only $5.00 for the Continental US by USPS Priority mail, with tracking capabilities, independent
of order size and weight.UPS Ground, 3rd day and Overnight are also available at very
affordable rates(US only).International Shipping is done by USPS Global Express(3-5
days delivery with tracking) with a flat rate of $30.00.Orders to Canada are shipped
by USPS Global Express for a flat rate of $15.00.We do charge a special $4.50 handling fee for orders of
less than $10.00. |
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| * Can I be assured of safety and security
when ordering from your site?
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| We have taken every precaution so that your
information is protected. Your credit card information is handled by a highly
secure technology so you never need worry about ordering from The Earth Bazaar.
Every transaction is safely encrypted making sure you are protected. |
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| * Will you share my name with others or
is my privacy protected? |
| The Earth Bazaar understands your need for
total privacy, which means we will not sell or distribute your information at
any time.
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| * What if I’m not happy with the beads I
receive? |
| You have 30 days to for return any
merchandise.It is our intention to make sure you’re totally satisfied,
therefore we stand behind our products and guarantee all of our beads. Simply
include a copy of your original invoice or packing slip and make sure the
beads are in their original bags.The amount of the
returned products will be credited back to your credit card.Refunds are issued in 30 days from the date your return package reach our wharehouse.Items ordered from the "Deal Of The Week" promotion are subject to a 10% restock fee charge.They are clearly marked (DOTW) on your invoice |
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| * How soon after I order can I expect to
receive my beads? |
| Beads are generally shipped within two days of
receiving the order and often even sooner.Due to high demand sometimes it may
take a litle bit longer to ship, but that is ok if you consider the great deal
you will be receiving.During our famous "Deal of The Week" sales shipping can take longer so please allow 3 to 5 business days for your order to leave our warehouse if there is a sale going on at the time you place your order. |
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| * How do you handle back order items ? |
| We don't deal with Back Order items.If items are sold out they will be refunded and their value deducted from your invoice. |
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| * Do you accept orders from
international countries? |
| We do accept orders from international
companies with the exception of Nigeria and Ghana. We ship to all other
countries, but international orders do require shipping charges. Fees are
determined based on the areas for which beads are shipped. |
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